Privacy Policy
Ezyride Global Resources Limited (RC 7355881) · Last updated 26 July 2026
This Privacy Policy explains what personal information Ezyride Global Resources Limited (RC 7355881) collects when you use our website, apps and transport services, how we use it, and the rights you have over it. We handle personal data in line with the Nigeria Data Protection Act.
1. Information we collect
- Booking details: your name, phone number, email address, pickup and destination addresses, flight number, travel dates and passenger numbers.
- Payment information: processed securely by our payment provider. We receive confirmation of payment and a transaction reference; we do not store your full card number.
- Trip data: vehicle and driver assigned, journey times, and location data during an active trip, for safety and service quality.
- Contact records: messages you send us by WhatsApp, email or phone, including support enquiries.
- Website data: basic technical information such as device type and pages visited, used to keep the site working and improve it.
2. How we use your information
- To provide the ride you booked — assigning a driver, tracking your flight, and getting you to your destination.
- To take payment and issue receipts and invoices.
- To contact you about your booking, including driver and vehicle details before pickup.
- To keep passengers and drivers safe, and to investigate incidents or complaints.
- To meet our legal, tax and airport-regulatory obligations.
- To improve our service. We only send you marketing messages if you have asked to receive them, and you can opt out at any time.
3. Who we share it with
- Your driver — the details needed to complete your trip.
- The Federal Airports Authority of Nigeria (FAAN) — as a condition of our airport concession, we keep daily records of airport journeys, including driver and vehicle details, destination, passenger numbers and departure time.
- Our payment provider — to process your payment securely.
- Service providers who help us run our booking, dispatch and communication systems, under contract and only on our instructions.
- Authorities — where we are required to do so by law, or to protect someone's safety.
We do not sell your personal information.
4. Booking for someone else
If you book a ride for another passenger, please make sure they are happy for you to share their name and contact details with us. We will use those details only to deliver their trip.
5. How long we keep it
We keep booking and trip records for as long as needed to provide the service and to meet our legal, tax, insurance and airport-regulatory obligations. After that, we delete them or make them anonymous.
6. Keeping your data secure
We use appropriate technical and organisational measures to protect your information, including restricted access to booking systems and encrypted connections. Company-issued phones and numbers are used for driver communication so that customer contact stays within Ezyride.
7. Your rights
You have the right to ask us for a copy of the personal information we hold about you, to have inaccurate information corrected, to ask us to delete information we no longer need, and to object to marketing. To exercise any of these rights, contact us using the details below. You may also complain to the Nigeria Data Protection Commission.
8. Cookies
Our website uses only the cookies needed to make the site function and to understand basic usage. You can control cookies through your browser settings.
9. Changes to this policy
We may update this policy from time to time. The current version is always published at ezyrideng.com.
10. Contact us
Ezyride Global Resources Limited (RC 7355881)
No 27, Alexandria Crescent, Wuse 2, Abuja, FCT, Nigeria
Email: ezyride@ezyrideng.com · Phone: +234 805 512 0188